Question 1

Consultation

Accepted Answer

The first step is to schedule a consultation to discuss your project, where we can understand your specific needs. We’ll meet with you to talk about trending colours, the latest paints, and your unique ideas. This is the best time for you to ask us questions and address any concerns you may have.

Question 2

Estimation

Accepted Answer

A proposal isn’t just an estimate; it’s a plan, a roadmap that ensures a great customer experience. We have an expert colour consultant and designer who can prepare, guaranteeing a cohesive and beautiful result. Pricing options can change depending on the scope of the job.

Question 3

Preparation

Accepted Answer

To ensure everything is in order and ready to start the painting, we have a two-step process:
 • First, we will send a checklist to ensure you have made your space ready for our painting crew.
 • Second, we will book a call to go over all the details and answer any last questions you may have.

Once we’re ready to begin painting, we will conduct a thorough walkthrough to assess the project and prep the space.

Some things we’ll cover include:
 • Is there a specific room you want us to start with?
 • Do you want us to lock up when we're done for the day, or will you be around?
 • Can you provide us with an emergency contact number, just in case?
 • Are there any concerns about kids, pets, or other family members during the job?
 • Do we have access to parking, washrooms, and electricity?

This is a good chance for you to voice concerns or ask questions. We want to ensure you’re comfortable with the process. Please don’t hesitate to speak up and let us know how we’re doing.

Question 4

Painting

Accepted Answer

As soon as we’ve agreed on a start date, we’re ready to begin. We’ll give you notice a few days before we arrive.

Our team will sign in daily, so you’ll always know who is working in your home. We’ll cover your floors and personal items, plus we’ll clean up at the end of each day, so you’ll have peace of mind knowing your belongings are protected.

At the end, we’ll take you on a final walkthrough to ensure we’ve delivered as promised.

How Our Process Works

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SHANE PAINTS

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