FAQs at Resolve Restoration
Resolve Restoration has been helping families and property owners in the Greater Toronto Area remediate and restore their homes, businesses, and other real estate property after fires, floods, and other damaging events. Here are some frequently asked questions that we have encountered over the years.
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Once a fire is extinguished and the fire department has deemed it safe to enter the building, it is important to respond to the restoration situation immediately to limit smoke and firefighting damage. Quick action can remove smoke, chemicals, odours, and water before the situation worsens.
We have been at this for over a decade and have perfected a system that puts safety first. Therefore, all our teams are specialized to stop and contain contaminates, quickly restore your property, and get you back to normalcy as soon as possible.
We believe that a thorough restoration is a quality restoration. We do everything possible to locate and repair any causes of your property emergency. We also repair all damages and include preventative treatments and solutions in our restoration process.
If required, one of our restoration assessors will visit your property to assess the damage and provide a detailed estimate of the work for you and/or your insurance company before we undertake any restoration work.
Our team always proceeds with the utmost care. If specialized restoration is required, we will transport items to the appropriate facilities.
Property restoration is our occupation, and your safety and satisfaction are our primary concerns. Our team is practiced and trained to proceed with concern for every detail of your project.
We provide around-the-clock flood and water damage response and provide comprehensive restoration from all kinds of water damage throughout the GTA. We identify, resolve, and repair the source of the problem, help you with insurance claims, and restore your property to its pre-damaged condition.
Upon our arrival, we identify and resolve the source of the water damage if possible (i.e. burst pipe) and extract the water. We undertake a thorough damage assessment and document the damage for your insurance purposes while removing debris and both damaged and salvageable property. Our high-powered equipment will dry and dehumidify your property before we clean, disinfect, deodorize, and repair the damaged areas.
Water damage spreads quickly, so it is important to call upon professionals who can extract it quickly and dry and dehumidify your property before mould, rot, or further damage occurs. Professional water restoration companies are equipped with personnel, equipment, and the capacity to repair and restore your property.
If the damage is ongoing, try to locate and shut off the water source if safe to do so. Similarly, you can turn off electrical sources and remove/protect your valuables. Call for professional assistance and document the damage by taking photographs while you wait for them.
Sewage backup is when wastewater or sewage returns into a building through drains or other plumbing fixtures. It contains bacteria, viruses, and other pathogens that are harmful for your health.
Sewage backup remediation consists of a team of experts using specialized equipment and protective gear to remove contamination, clean and disinfect the affected area. Then the area is dried out with high-powered fans before the team cleans, disinfects, deodorizes, and repairs the damaged areas.
Exposure to sewage backup can lead to various health issues, including gastrointestinal infections, skin irritation, respiratory problems, and allergic reactions. It is crucial to avoid contact with sewage-contaminated water and seek professional remediation services promptly to safeguard health and well-being.
Sewage backup requires immediate attention to minimize health risks and further property damage.
Some sewage backups can be prevented through regular inspection and maintenance of your plumbing system. Installing backwater valves and only disposing appropriate waste through your plumbing system may help limit the likelihood of a sewage backup.
Mould is a fungus that grows in humid environments. When it grows indoors, it can cause structural damage and release spores that are dangerous for human inhalation. Therefore, it is important to identify and remove mould as soon as possible.
Mould remediation consists in identifying and testing it. Then it is contained and removed. The affected area is then cleaned and disinfected, and measures are taken to prevent the problem from reoccurring. The area is then repaired.
Mould can cause a variety of reactions including respiratory problems, skin irritations, and allergic reactions. It is particularly dangerous for people living with compromised immune systems, allergies, or asthma.
As soon as you see or suspect mould growth, it should be remediated. This will help prevent further contamination and damage, which ultimately keeps remediation costs down and helps you and your loved ones stay healthy.
Much can be done to help prevent mould growth in the future. This includes professionally remediating current mould problems, regular inspection of leak-prone areas such as windows and doors, prompt repair of plumbing issues, moisture and humidity control, proper ventilation, and complete drying in the event of any water infiltration.
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