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Customer Care



We are committed to protecting your personal information and what we do with it, no matter how you interact with us - whether you want to advocate for us, donate, buy our products or want to learn more about what we do.


What Is Sustainable Apparel?

Sustainable and ethical fashion is an approach towards sourcing, manufacturing and designing clothes which maximises the benefits to the fashion industry and society at large, while at the same time minimising its impact on the environment. The two concepts overlap in ideology, but they each have slightly different concerns, both equally critical to the future of fashion.


What Portion of My Purchase Is Donated to "Preserving Our Oceans?"

A percentage of each item purchased will go to ocean and waterway clean-up education and organizations that we will be working with. Percentage donated will depend on purchase.


How Long Will It Take to Get My Order?

Orders placed with a standard shipping method will take 2-3 business day to process . If you selected an expedited shipping method, the processing time is 1-2 business days.


PLEASE NOTE: Orders are currently experiencing delays in processing and shipping. We are working as fast as possible to ship your order.


Do You Ship Internationally?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned.


What Are the Payment Options?

We accept Interac, Visa, Master Card, and E-Transfer as payment methods for your convenience.


How Do You save My Data?

When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). This is statistical information used to monitor the usage of our website and for advertising purposes. This information does not include personal information.


Shipping & Returns

Shipping Policy


INSERT Information about your shipping methods, packaging and costs.


Return & Exchange Policy


14 Days return right : If for any reason you decide to return your product, you can do so at your own cost within the first 14 days after receiving your order. You will receive a refund. Please contact us via the contact form.

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