Frequently Asked Questions

Any changes to the booking more than 48 hours prior to the booking date will incur a $10 penalty.

Any changes to the booking within 48 hours of the booking will incur a $25 penalty.

If the vehicle you booked is not available, we will give you another vehicle with the exact same features in every way, but in a different colour. If this is an issue, please reach out to us and we can try to adjust accordingly.

Yes! We allow drinks in the limo. We have solo cups, but you should bring your own as well just in case we run out.

If you choose Hourly Service, then yes, we can make other stops. However, if you choose Point A to B service, other stops will be an extra charge of $55 and up depending on the deviation from the route.

• More than 2 weeks out, cancellation fee is 10%.

• Within 2 weeks, cancellation fee is 15%.

• Within a week, cancellation fee is 18%.

• Within 72 hours 28% will be deducted.

• Within 48 hours 38 % will be deducted.

• Within 24 hours 53% will be deducted.
  

If you booked through text and paid a deposit of $50, the deposit is not refundable in the event of cancellation.